Privacy Policy

Your privacy matters to us. Below we explain what data we collect, why we collect it, and what rights you have under the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council).

Data controller

The controller of your personal data is Messless, with its registered office at [company registered address]. For any matter concerning personal data, contact us at [contact email address].

What data we collect

We collect only the data needed to fulfil orders and run your account:

• name and delivery address,
• email address and telephone number,
• order history and shopping preferences,
• technical data (IP address, browser type) collected automatically.

Cookies and analytics

We use cookies so that the basket and sign-in work correctly. We may also use analytics and marketing tools (for example Google Analytics 4, Meta Pixel — [list of tools actually in use]). You can manage cookie consent in your browser settings or in our consent banner.

Your rights

At any time you have the right to:

• access your data and receive a copy of it,
• correct inaccurate data,
• erase your data (the "right to be forgotten"),
• restrict or object to processing,
• port your data and withdraw consent.

To exercise these rights, write to us at [contact email address]. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).

How long we keep data

We keep order data for the period required by tax and accounting law. We keep account data until the account is deleted.